Sterling Kragten of Cass Winery & Vineyards presents
Exclusive 3-day Bordeaux Wine Tour
7-day cruise from Nice to Barcelona on Silversea’s Silver Whisper
July 17-27, 2018
Exclusive Wine Cruise Features
Exclusive Bordeaux wine tours featuring Chateau Pichon Baron, located in the Pauillac appellation of the Bordeaux region of France. Our tour starts in the vineyard, which is at the heart of all Pichon Baron does. After discovering the winemaking facilities and cellars, we will learn more about Pichon Baron by tasting three of their award winning wines.
Our second winery visit is the Chateau Villemaurine located on the right bank featuring Saint-Emilion Grand Cru Classé – Les carriers. We will learn about Château Villemaurine’s terroir which gives this Saint Emilion Classified Growth its outstanding character. Visiting their wine-making facilities and the monolithic cellars where the château’s wines age and develop. This experience is rounded off with a conducted tasting of three award winning wines in a unique and exclusive setting for our small group.
A special trip to the UNESCO World Heritage site, St. Emilion. Saint-Emilion is a charming medieval village located in the heart of the famous Bordeaux wine area. It is a very unique site where world-famous wineries, fine wine, beautiful architecture and great monuments are a perfect match.
Aboard our luxurious ship, the Silver Whisper we will enjoy a private welcome aboard party and a 5-course winemakers dinner for our intimate group. Hosted by Sterling Kragten serving Cass Vineyards & Winery’s numerous award winning wines at all events.
Sterling grew up in Southern California with a passion and skill for cooking at a young age. He thought about being a chef and having worked in some kitchens, found out about a major in Food Science. This major focuses on the chemistry, microbiology, safety and innovation of food products; which was definitely more his style. Shortly thereafter Sterling moved up to San Luis Obispo to attend Cal Poly and this is when his introduction to wine started. Although he started tasting a large variety of wines at Cal Poly, he did not think most people would have considered him a wine connoisseur since his tasting involved “drinking Franzia from a bag and Caro Rossi jugs.”
His real wine education began when he moved to Newcastle, Australia on a study abroad trip organized through Cal Poly San Luis Obispo. He spent a good amount of time on the beach, surfing, mountain biking, legally drinking wine, and trying to convince his current wife, another American student, that she should date him. The University was located near Hunter Valley, Australia’s oldest wine growing region. Here he was of legal age to taste higher quality wines. He was learning about the wine making process while wine tasting and it just clicked; the creation, sensory perception, art and chemistry. Wine encompassed each aspect of what he was most passionate about in life.
Aboard our ship the Silver Whisper incredible destinations beckon – from Nice’s playground for the rich and famous, to Barcelona’s grand avenues – which fizz with creativity and culture. In between, mingle with the owners of the gleaming yachts moored in St. Tropez, sail to sun-kissed Corsica, and unwind beside the finest of Mallorca’s and Sardinia’s milky blue waters.
Depart your hometown for Bordeaux, France with an arrival on July 17th.
Private town car from the Bordeaux airport to our luxurious hotel, the Hotel de Seze, an elegant 5 star hotel located in the city center of Bordeaux. Dinner on own this evening.
After breakfast with our intimate group we will depart for Chateau Pichon Baron Winery located in the beautiful Pauillac appellation of the Bordeaux region of France. Our tour starts in the vineyard, which is at the heart of the winery. After discovering the winemaking facilities and cellars, we will learn more about Pichon Baron by tasting three wines. We will be having lunch in a local restaurant before heading back into Bordeaux city center for dinner and sightseeing on our own.
After breakfast we will depart for the Chateau Villemaurine located outside the UNESCO world heritage site, the village of Saint Emilion. We will take part in the “ Privilege” tour, a personalised tour especially designed for enthusiasts, connoisseurs or anyone who wishes to develop their wine culture. After our wine tasting we will have ample opportunity to explore Saint Emilion on our own before departing to our luxury hotel in Bordeaux for dinner and sightseeing on our own.
Nice – July 20
After breakfast we will depart Bordeaux for our one-hour flight to Nice. We’ll Board our beautiful ship the Silver Whisper for our 7-night cruise from Nice to Barcelona, enjoying an exclusive welcome aboard party for our group.
United with France only since 1860, Nice has its own history and atmosphere, exemplified by the stark contrast between the openness and modernity of the Promenade des Anglais to the narrow, ocher-tinted streets of the Old Town against the center of town and the sleek tramway whizzing down the main shopping thoroughfare Avenue Jean Médecin. (A second tramway line running to the airport is expected to be operational by 2017.) It was on Colline du Château (now château-less) and at the Plage des Ponchettes, in front of the Old Town, that the Greeks established a market-port and named it Nikaia.
Saint Tropez – July 21
At first glance, it really doesn’t look all that impressive. There’s a pretty port with cafés charging €5 for a coffee and a picturesque old town in sugared-almond hues, but there are many prettier in the hills nearby. There are sandy beaches, rare enough on the Riviera, and old-fashioned squares with plane trees and pétanque players, but these are a dime a dozen throughout Provence. So what made St-Tropez an internationally known locale? Two words: Brigitte Bardot. When this pulpeuse (voluptuous) teenager showed up in St-Tropez on the arm of Roger Vadim in 1956 to film And God Created Woman, the heads of the world snapped around.
Marseille – July 22
Since being designated a European Capital of Culture for 2013, with an estimated €660 million of funding in the bargain, Marseille has been in the throes of an extraordinary transformation, with no fewer than five major new arts centers, a beautifully refurbished port, revitalized neighborhoods, and a slew of new shops and restaurants. Once the underdog, this time-burnished city is now welcoming an influx of weekend tourists who have colonized entire neighborhoods and transformed them into elegant pieds-à-terre (or should we say, mer). The second-largest city in France, Marseille is one of Europe’s most vibrant destinations.
Calvi, Corisca – July 23
Calvi, Corsica’s slice of the Riviera, has been described by author Dorothy Carrington as “an oasis of pleasure on an otherwise austere island.” Calvi prospered by supplying products to Genoa; its citizens remained loyal supporters of Genoa long after the rest of the island declared independence. Calvi also claims to be the birthplace of Christopher Columbus. During the 18th century the town endured assaults from Corsican nationalists, including celebrated patriot Pasquale Paoli. Today Calvi sees a summertime invasion of tourists, drawn to the 6-km (4-mile) stretch of sandy white beach, impressive citadel overlooking the Old Town, lively restaurants, and buzzing nightlife.
Alghero, Sardinia – July 24
A tourist-friendly town of about 45,000 inhabitants with a distinctly Spanish flavor, Alghero is also known as “Barcelonetta” (little Barcelona). Rich wrought-iron scrollwork decorates balconies and screened windows; a Spanish motif appears in stone portals and bell towers. The town was built and inhabited in the 14th century by the Aragonese and Catalans, who constructed seaside ramparts and sturdy towers encompassing an inviting nucleus of narrow, winding streets with whitewashed palazzi. The native language spoken here is a version of Catalan, not Italian, although you probably have to attend one of the Masses conducted in Algherese (or listen in on stories swapped by older fishermen) to hear it.
Palma De Mallorca – July 25
If you look north of the cathedral (La Seu, or the seat of the bishopric, to Mallorcans) on a map of the city of Palma, you can see around the Plaça Santa Eulàlia a jumble of tiny streets that made up the earliest settlement. Farther out, a ring of wide boulevards traces the fortifications built by the Moors to defend the larger city that emerged by the 12th century. The zigzags mark the bastions that jutted out at regular intervals. By the end of the 19th century, most of the walls had been demolished; the only place where you can still see the massive defenses is at Ses Voltes, along the seafront west of the cathedral.
Barcelona – July 26
The infinite variety of street life, the nooks and crannies of the medieval Barri Gòtic, the ceramic tile and stained glass of Art Nouveau facades, the art and music, the throb of street life, the food (ah, the food!)—one way or another, Barcelona will find a way to get your full attention. The capital of Catalonia is a banquet for the senses, with its beguiling mix of ancient and modern architecture, tempting cafés and markets, and sun-drenched Mediterranean beaches. A stroll along La Rambla and through waterfront Barceloneta, as well as a tour of Gaudí’s majestic Sagrada Famíliaand his other unique creations, are part of a visit to Spain’s second-largest city.
Barcelona – July 27
Depart for home or continue your vacation in Barcelona. Ask for details.
Wine Tasting and Fine Dining at a Grand Hotel in Bordeaux’s Historic Center
Inspired by 18th century classic style, this lovely hotel with its elegant and contemporary charm combines intimate comfort and personalized services. Simplicity, refinement and character make his signature.
The Hotel de Sèze is part of the great French hotel tradition with 55 rooms (including 3 suites) and plays the card of the cozy spirit with its services: the restaurant Comptoir de Sèze and its bistronomic cuisine, the Bar and its lounges , smokehouse, and cigar cellar, the Spa, a true temple of well-being, and the private Golf reserved exclusively for guests.
The city of Bordeaux is among France’s most exciting, vibrant and dynamic cities. In the last decade and a half, it’s shed its languid, Belle au Bois Dormant (Sleeping Beauty) image thanks to the vision of city mayor Alain Juppé who has pedestrianised boulevards, restored neoclassical architecture, created a high-tech public transport system and reclaimed Bordeaux’s former industrial wet docks at Bassin à Flots. Half the city (18 sq km) is Unesco-listed, making it the largest urban World Heritage site; while world-class architects have designed a bevy of striking new buildings – the Herzog & de Meuron stadium (2015), decanter-shaped La Cité du Vin (2016) and Jean-Jacques Bosc bridge (2018) across the Garonne River included.
Château Pichon Baron
The Birth of the Estate
The estate was founded in the late 17th Century. This period was known as the Grand Siècle, or “great century”, in reference to Louis XIV’s 1661 accession to the French throne.
In 1689 Pierre Desmezures de Rauzan, an influential wine merchant and steward of the prestigious Latour and Margaux estates, bought plots of vines close to the Latour estate to create Enclos Rauzan.
These vines were part of his daughter Thérèse’s dowry when she married Baron Jacques Pichon de Longueville in 1694, the year in which the Pichon Baron estate was founded. An illustrious estate, with an enduring reputation, was born. It remained in the same family for generations.
Our Grand Vin Château Pichon Baron, classified as a 2nd Grand Cru Classé in 1855, is made with grapes from the oldest vines on the estate’s historic plots.
This quintessential Pauillac offers an intense and profound sensory experience of great complexity.
Château Pichon Baron exhibits elegance, intensity and exceptional length on the palate.
It is a wine that improves year after year and can age for over 40 years in the cellar.
Saint – Emilion Grand Cru Classe
Château Villemaurine is a gem of a wine estate, made up of a total of 12 hectares (30 acres) set in the heart of the Saint-Emilion limestone plateau among the most prestigious First Classified Growths of Saint-Emilion. It stands just a few meters from the historic village and encapsulates the incomparable qualities of a site stacked with history and possesses a terroir that holds magnificent potential.
The vineyard of Château Villemaurine, a Grand Cru Classé, covers 7 hectares in one single block and is adjacent to the historic part of the village on the eastern side. Its position is therefore right in the middle of the Saint-Emilion appellation. Its setting is stunning, and the entire vineyard is situated at the top of the Asteria limestone plateau. The vineyard is moderately sloping, forming a slight outcrop in the western part, together with a north-facing, gently-sloping plateau in the eastern part.
The notion of a single vineyard in a unique place is perfectly embodied at Villemaurine.
On board the beautiful Silver Whisper Sterling Kragten will be hosting two wine events exclusive to our small group for your enjoyment. These wine events are included in your cruise.
~ A welcome aboard party featuring cocktails and hot and cold hors’ d oeuvre’s
~ A 4-course winemakers dinner featuring Cass Winery’s award winning wines.
Great Wine Starts in this Paso Robles Vineyard
The Cass Estate Vineyard, located in the Geneseo District sub-AVA, southeast of the town of Paso Robles, exemplifies the quality of the Paso Robles region with its warm days, cool coastal breezes, and exceptional soils. Resting at 900 feet of elevation, the 145-acre vineyard is planted to 12 varieties on a large terrace above the Huer Huero River. Deposited over centuries, the diverse alluvial soils make for an expressive site that produces fruit of incredible quality.
~ Private Transfers from the Bordeaux airport to the InterContinental Bordeaux Le Grand Hotel
~ Three nights accommodations at the Le Grand Hotel including buffet breakfast daily
~ Day trip to Chateau Pichon Baron Winery, including tour, tasting and lunch
~ Day trip to Chateua Villemaurine featuring tour, wine tasting and lunch
~ Afternoon walking tour of Saint-Emilion
~ Air from Bordeaux to Nice
~ 7 night cruise aboard the Silver Whisper, Silversea’s inclusive luxury cruise line
~ Welcome aboard party featuring cocktails and hors’ d oeuvres
~ Winemakers dinner featuring Cass Winery & Vineyards award winning wines
~ Butler service aboard ship
~ Complimentary beverages in suite and throughout the ship
~ In suite 24 hour dining
Not included ~ air fare, 3 dinners in Bordeaux and transfers in Barcelona
The amenities of a grand resort. The charms of a stylish boutique hotel. Silversea’s Millennium Class ship Silver Whisper invite you to enjoy Silversea’s world-class accommodations, shipboard conviviality and warm, individualized service, paired with the enhanced spaces and amenities of a larger ship. Revel in the pampering treatments of an expanded wellness spa, shop the hottest trends from top designers at our shipboard boutiques, and enjoy dynamic full-scale productions in a multi-tiered show lounge. Silver Whisper luxury cruise ship has it all. Design your own schedule … or no schedule at all … Silver Whisper.
Polished to Perfection
Silversea is passionate about service and profoundly committed to maintaining the highest standards. Service that is richly personalised, genuine and caring, where every wish, every need is discretely anticipated and promptly delivered. With the experienced, highly trained personnel of a top luxury cruise line and a staff to guest ratio of nearly one to one, service excellence is guaranteed aboard the ships of Silversea.
All-Inclusive, Nothing Extra
Enjoy the ease, convenience and value of an all-inclusive cruise fare that includes almost all of your discretionary onboard expenses such as gratuities, room service, and both alcoholic and non-alcoholic beverages – those extra charges that can add up to so much more.
Global Flavours for Worldly Travellers
Renowned for culinary excellence and innovative spirit, Silversea’s luxury cruises offer a choice of open-seating dining options throughout the fleet, as well as several specialty venues aboard all non-expedition ships. In fact Silver Spirit has six restaurants to choose from; rather remarkable for a ship of her size. Daily changing menus present a wide range of offerings including Continental, vegetarian and CruiseLite selections, as well as regional specialities unique to the destination.
Your Suite is Your Sanctuary
Silversea’s suites offer one of the highest space-per-guest ratios of any luxury cruise accommodations. All of our suites feature ocean views, and many with a private teak veranda. That’s why every Silversea suite is indulgently spacious, and beautifully furnished. Freshen up in your Italian marble bathroom with a choice of luxury amenities to suit your personal taste.
Cass Vineyard and Winery is located in the rolling, oak-studded hills between Paso Robles and Creston on California’s beautiful Central Coast. This area that the vineyard calls home offers quiet serenity for the visitor and an ideal growing environment for wine grapes.
Sited due east of the “Templeton Gap”, we receive the evening’s cooling breezes that the west side of Paso Robles is noted for. We also rest far enough from the coast to generate the heat needed to optimally ripen the Rhone varieties grown on our 145 acre estate vineyard. Visit us to experience the best of paso robles wineries.
Bordeaux & Silversea CruiseFEATURED EXCLUSIVE OFFERS / PROGRAMMES:
Free Roundtrip Air to Mediterranean: Book by 31 March, 2018 and enjoy Business Class Air for just $599 each way or Free Economy Class Air Roundtrip on selected voyages
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Frequently Asked Questions (FAQs) below are basic answers to some common questions. For a more comprehensive reference, this website’s General Information pages contain details on pre-cruise preparations as well as what to expect once on board. And, of course, you should always feel free to Contact Silversea to speak with a helpful sales associate.
Pre-Book Shore Excursions
When are shore excursions available to book?
Shore excursions are available to book in advance via My Silversea approximately 120-7 days prior to sailing. You may also reserve through your travel agent, or in person once on board.
Where can I see my confirmed shore excursions?
Go to My Silversea, log in, and click on My Activities in the sidebar navigation. Is there a charge for cancelling booked excursions? In most cases, excursion fares are not refundable if cancelled within 36 hours of tour departure, but the cancellation policy varies by excursion. Please read all excursion descriptions and details carefully. Penalty charges may be incurred for bookings cancelled after the stated deadline.
Shore excursions for my voyage itinerary are not yet available. Is it possible to see shore excursions that might be offered in these ports?
Yes. Go to Find a Port and search for your selected port alphabetically. Click on the Excursions tab at the top of the page. All tours offered on all itineraries that include this port will display, but please note that all tours may not be available on your voyage.
Pre-Book Salon/Spa Appointments
How can I pre-arrange my spa appointments?
Most spa and salon appointments can be made via My Silversea 60 days before your cruise departs. For Silversea Expeditions guests sailing aboard Silver Explorer, salon and spa appointments cannot be made in advance.
Can Special Services arrange my spa appointments prior to boarding?
No. Spa and salon appointments can be made before your cruise via My Silversea, or in person once on board.
Where can I see my confirmed spa and salon appointments?
Go to My Silversea, log in, and click on My Activities in the sidebar navigation.
What if the treatments I want are not available through MySilversea?
A selection of popular spa and salon treatments are available to book online in advance of your cruise. Specialty treatments are available to book in person once on board.
Is there a charge for cancelling spa/salon appointments?
Appointments must be cancelled or rescheduled at least 24 hours in advance of the scheduled appointment time to avoid a full charge for the service.
How many formal nights are on my cruise, and what type of clothing is worn?
Find out what to pack. All the details are shown in the General Information section. For Silversea Expeditions guests sailing aboard Silver Explorer, casual resort wear is appropriate at all times when on board, with the exception of two evenings when Informal attire is required. For men, this means a jacket, tie optional.
Does Silversea offer tuxedo rental service?
No, however the onboard Boutique has a limited selection of formal wear attire for purchase.
What programmes does Silversea offer and what do they cover?
Click here for detailed information about Silversea’s Travel Insurance options.
How does the Silver Shore Baggage Valet programme work and what does it cost?
With the Silver Shore Baggage Valet programme, your luggage can be picked up from your home, office or other location and travel to the select worldwide destination of your choice and back home again from many ports. Click here for details.
Do I need inoculations and/or Visas for my voyage?
Click here for detailed Travel Documents information.
Where can I go to get information on Visas?
Information for select voyages can be found at traveldocs.com/Silversea. Otherwise, please contact the appropriate consulate for specific requirements and ask your travel agent for advice on such requirements.
What’s included in my all-inclusive fare?
Select wines, champagne and spirits on board, service gratuities on board (except spa) and more! Click here to learn more about Silversea’s All-Inclusive Value. Click here for the additional rewards of a Silversea World Cruise
I would like to golf during my cruise. Can Silversea arrange tee times?
Yes! In advance of your voyage, please contact Silver Shore Concierge at 800-968-9518 or at firstname.lastname@example.org. A service charge of $100 per port will apply. This non-refundable charge will be credited to the cost of your final arrangements. Once on board, kindly visit the Shore Concierge desk.
Will there be Gentlemen Hosts be on my cruise?
Distinguished gentlemen are available as dinner companions or dance partners on select longer sailings. Voyages with Gentlemen Hosts are indicated with a bowtie icon.
Are newspapers available on board?
All guests will receive a complimentary satellite world news summary delivered daily to their suite. In addition, we offer complimentary streaming newspapers online that we invite guests to access from their tablet or smartphone aboard Silver Cloud, Silver Wind, Silver Shadow, Silver Whisper, Silver Galapagos and Silver Discoverer.
Is there laundry service on board?
Complete valet services, including laundry, pressing and dry cleaning, are available at an additional charge and may be arranged through your butler. Laundry service is complimentary for certain suite categories and for those Venetian Society members who have reached certain reward levels. A self-service launderette offers washing machines, dryers, irons and laundry supplies, allowing you to limit the amount of cruise luggage needed, especially for longer voyages.
Are dining tables and seating times assigned?
The main dining room aboard all Silversea ships, The Restaurant, has an Open Seating arrangement, which means no assigned dining time or table. Arrive at your leisure and dine with the friends of your choice. Please discuss your dining preferences with the Maitre’d once on board.
Does The Restaurant have tables for two?
Yes, however there are a limited number available. Please discuss your dining preferences with the Maitre d’ once on board
May I make reservations in the speciality restaurants prior to embarkation?
Dining reservations for the specialty restaurants may be made once on board and online through My Silversea 120-7 days prior to departure.
Are children permitted aboard Silversea’s ships?
Silver Cloud, Silver Wind, Silver Shadow, Silver Whisper, Silver Spirit
Minors under the age of 18 must be accompanied, in the same or connecting suite, by a parent or other responsible adult over the age of 21 for the duration of the voyage and on all shore excursions and land programmes. If the adult accompanying the minor is not their parent, a parental consent guardianship form must be signed by a parent or legal guardian and received by Silversea prior to sailing. Please contact our Special Services department at SpecialServices@Silversea.com for a Parental Consent Form. Silversea cannot accommodate infants under six months of age and reserves the right to limit the number of children under three years of age. Guests must be 21 years of age or older to consume alcohol. Silversea reserves the right to refuse to serve anyone who in its sole judgment may be under the influence of alcohol, or for any reason necessary to preserve the health and safety of guests and employees. Children under the age of 8 years old are only permitted to participate in suitable Silver Shore Excursions / shuttle service if the vehicles are equipped with the correct safety harness and seating equipment. Child harnesses and secure seating cannot be guaranteed. Silversea reserves the right to refuse children under the age of 8 years old on any tour on the basis of safety. Guests may use their own approved safety seat, booster seat or harness provided they are compatible with the local touring vehicle and can properly secure the child.
Silver Explorer, Silver Galapagos, Silver Discoverer
Minors under the age of 18 must be accompanied, in the same or connecting suite, by a parent or other responsible adults over the age of 21 for the duration of the voyage and on all shore excursions and land programmes. If the adult accompanying the minor is not their parent, a parental consent guardianship form must be signed by a parent or legal guardian and received by Silversea prior to sailing. Please contact our Special Services department at SpecialServices@Silversea.com for a Parental Consent Form. Silversea cannot accommodate infants under the age of one (1) year on board Silver Explorer and Silver Discoverer, and is unable to accommodate children less than six (6) years of age on Silver Galapagos. For Silver Explorer and Silver Discoverer no children under the age of six (6) years will be allowed on board the Zodiacs. Children under the age of six (6) years will be unable to participate in any expedition excursions or embarkations that require the use of a Zodiac. Guests must be 21 years of age or older to consume alcohol. Silversea reserves the right to refuse to serve anyone who in its sole judgment may be under the influence of alcohol, or for any reason necessary to preserve the health and safety of guests and employees.
Are there any children’s programmes or babysitting services on board?
Although Silversea permits children aboard as guests, there are no special programmes for children on board, and Silversea does not provide for the care, entertainment and supervision of children.
Does my suite have a flat-screen TV?
Yes, all suites have at least one flat-screen TV.
What is the electricity voltage in my suite? Will I need an adapter?
For your convenience, 110-volt (American current) and 220-volt (European current) outlets are provided in your suite, accommodating small appliances without the use of adapters or electric converters. The Silver Explorer has only 220 volt/60 Hz AC power and accepts Europlug or Type C plugs. A hair dryer is provided in each suite. Irons are available in the launderette.
Is there a DVD/CD player in my suite?
This varies from ship to ship and from suite to suite. Please see the suite description for the particular ship and suite category you are considering. Click here to see all the ships in the fleet.
I have allergies. Can special detergent be used to wash my sheets and towels?
Silversea can notify Housekeeping Services of your preferences. Please email email@example.com in advance of you cruise.
Is there Internet service on board?
Yes. All Silversea ships are equipped to offer wireless (Wi-Fi) Internet access. You can use your own laptop to surf the Internet and check emails at Wi-Fi locations throughout the ship, or from the comfort and privacy of your suite. Computers, email and Internet access are also available on board at the Internet Café. However, it is important to understand that telecommunication services while at sea are via satellite and significantly different than high-speed connections on land back home. The signal travels in a similar manner to radio waves but at much greater distances. Therefore, onboard Internet access is not guaranteed at all times. Satellite communications are also affected by weather and the ship’s location. In particular, Internet service is extremely sporadic while in the Arctic. Guests aboard expedition cruises to/from Svalbard should be prepared to be out of communication for the duration of their time on board. (Please be assured that Silver Explorer always has emergency communication capabilities.)
What is the charge for Internet service?
Various Internet service packages are available. Beginning with January 2016 sailings, every guest will receive at least one free hour of WiFi per day, with select suites receiving unlimited WiFi. Whether accessing the Internet via your own laptop computers or via the Internet Café computers, the same rates apply. All charges are posted directly to your onboard account. No credit is given for unused Time Plan minutes. Rates shown are in US dollars and are subject to change. To view Internet plan pricing, please click here.
Is there mobile phone (cell phone) service on the ship?
Yes. Onboard mobile phone service enables you to make and receive phone calls, text messages and other select data services on your mobile phone even when miles away from land. Your mobile phone service provider will bill you for calls and/or messages, which may appear as roaming charges. Please note that mobile phone service is sporadic at best while in the Arctic. Guests aboard voyages to/from Svalbard should be prepared to be out of communication for the duration of their time on board. Click here for more information on Silversea’s Cellular Phone service.
Will my devices work on board?
To be most successful, prepare your devices BEFORE leaving home:
Learn how to turn ON and turn OFF both the WiFi and network (mobile/cellular) connections on each of your devices.
Contact your mobile/cellular service provider to confirm that a roaming agreement with Silversea Cruises has been established and to and ask about rates. Learn how to enable your international roaming
Set up an email account if you do not have one already.
Be sure you know any usernames and passwords you may need.
Switch your settings to the most basic choice that shows less graphics and loads faster.
Make any software updates and turn off any automatic update settings for the duration of your cruise.
Download any books, audiobooks, music, movies, games, apps, etc. that you may want during your cruise.
Discuss VPN limitations with your company, as onboard personnel are not authorized to change your VPN settings.
Facebook users should bookmark and plan to use M.Facebook.com or Touch.Facebook.com instead as these have less graphics and load faster.
Don’t forget to pack any power cords/battery packs, camera cables to transfer pictures, adaptor cables and headphones you may need for each of your devices.
Will I be able to download videos and stream music?
Certain websites and services may be restricted due to limited bandwidth. Downloading videos, books and movies or using Skype are examples of high-bandwidth services that will be more frustrating than enjoyable and should be avoided. Plan to use the Internet only for emailing and web browsing.
How can someone contact me on the ship?
In the case of an emergency back home, friends and family should not call your mobile phone. The Shore-to-Ship number provided in your Final Cruise Documents is the best way to reach you while aboard ship. Click here for more information on Dial A Ship service, an alternate option for contacting ships at sea, anywhere in the world.
Will my cruise be docking at a pier or will a tender take us ashore?
Please Contact Silversea to find out whether the ports of call on your itinerary indicate the ship is scheduled for docking or anchoring. Please note that this schedule is subject to change at any time as unforeseen circumstances on the actual day in port may affect whether a ship can dock as planned.
How do I find out about the weather for a voyage?
An average temperature guide for your voyage ports and time of year is included in the Silversea tour book that is sent with your Final Cruise Documents. Alternatively, refer to these weather websites:
What is the name of port and pier where the ship will dock?
Port and pier names for embarkation and disembarkation ports are included in your Final Cruise Documents. Once you arrive at the embarkation port, signage will indicate the exact pier/berth for your Silversea ship. Communication Services
Will I be able to change currency on board?
It is a good idea to exchange some of your funds at a bank before leaving home. Most international airports also exchange funds, though they often charge higher exchange fees. In certain ports of call there will be a local bank representative on board to exchange funds into the currency of the host country.
Can I get a cash advance on the ship? Is there a charge for this?
A cash advance of $1,000 per suite, per day is permitted on board. There is a 2% fee for onboard cash advances.
Health and Medical
Is there a doctor on board?
Each Silversea ship is equipped with a Medical Centre, which is staffed by a doctor and nurse on 24-hour call when at sea. When docked, supplementary emergency care may also be obtained through local medical facilities. Guests may be charged for medical services and for medications used for their medical treatment. The Medical Centre is not intended or designed to provide on-going treatment of pre-existing conditions or for extended critical care, and Silversea is not responsible for the diagnosis, treatment or services furnished by shipboard medical personnel.
Are there wheelchairs on board for general use by guests?
Wheelchair guests must bring their own collapsible wheelchair. Please note that not all shore excursions are suitable for guests with impaired mobility. Silversea strongly recommends wheelchair guests travel with someone who is able to assist them both ashore and at sea as Silversea may be unable to offer special assistance. Please note that wheel-on and/or wheel-off access may not be available at some ports-of-call. For guests travelling aboard Silver Galapagos, those guests requiring wheel-on and/or wheel-off access must contact Silversea prior to making a booking. Silversea reserves the right to deny boarding to any guest who failed to notify Silversea of such requirement at the time of booking.
Are there medical conditions that must be disclosed to Silversea?
All guests are required to report in writing to Silversea at the time their reservation is made:
Any physical or mental condition that may require medical or professional treatment or attention during the voyage
Any condition that may render the guest unfit for travel, or that may require special care or assistance
Any condition that may pose a risk or danger to the guest or anyone else on board the ship
Any condition that may require oxygen for medical reasons
Any intention or need to use a wheelchair aboard ship.
What is Silversea’s smoking policy?
At Silversea, the comfort, enjoyment, and safety of all guests is paramount. Most areas on board are non-smoking, and, as a safety precaution, smoking is not permitted in guests suites or guest suite verandas or balconies. However, cigarette, cigar, electronic cigarette and pipe smoking is permitted in the Connoisseur’s Corner and in specifically designated areas. These areas include designated tables outside of the Panorama Lounge and the Pool Bar, as well as on open Decks 9 and 10 aboard Silver Spirit, Silver Whisper and Silver Shadow; on open Deck 9 aboard Silver Cloud and Silver Wind; in specifically-designated outside areas on Decks 5 and 6 aboard Silver Explorer; in a designated outside area on Deck 4 aboard Silver Galapagos; and in the designated smoking area on Deck 6 on Silver Discoverer.
How many passengers does each Silversea ship accommodate?
Silversea Cruises Ships:
– Silver Cloud and Silver Wind each accommodate 296 guests.
– Silver Shadow and Silver Whisper each accommodate 382 guests.
– Silver Spirit accommodates 540 guests.
Silversea Expeditions Ships:
– Silver Explorer accommodates 132 guests
– Silver Discoverer accommodates 120 guests
– Silver Galapagos accomodates 100 guests.
What is the square footage of each suite?
Suite dimensions may vary by ship. To find the details on this website, begin by clicking on the SHIPS page then click on the name of your preferred ship. In the drop down listing in the left side navigation, click on Suites.
Can we have 3 passengers in a suite?
Certain suites can accommodate a third guest. These suites are indicated with a triangle symbol on each ship’s deck plan. To find the ship deck plans on this website, begin by clicking on the SHIPS page then click on the name of your preferred ship. In the drop down listing in the left side navigation, click on Deck Plans.
Who is the owner of Silversea?
The Lefebvre family of Rome launched Silversea in 1994 and Mr Manfredi Lefebvre D’Ovidio is currently Chairman of Silversea.
Embarkation, Disembarkation & Visitors
How do I contact the ship if my flight is delayed and I will miss embarkation?
If you find that your flight will be delayed beyond your ship’s departure time, contact Silversea immediately at 800-722-9955 or 954-522-2299. If it is outside office hours, please contact the ship directly. You may dial the ship directly by using a credit card and calling (within the US) 800-775-8884 or (outside the US) 954-759-5188. To dial an internationally without using a credit card, dial 011, plus the appropriate ocean region code: (871) for Atlantic Ocean East, (872) for Pacific Ocean, (873) for Indian Ocean or (874) for Atlantic Ocean West. Then dial the appropriate ship phone number: Silver Cloud – Telephone: +1 954 672 7211, Fax: +1 954 672 7221 Silver Wind – Telephone: +1 954 672 7212, Fax: +1 954 672 7222 Silver Shadow – Telephone: +1 954 672 7213, Fax: +1 954 672 7223 Silver Whisper – Telephone: +1 954 672 7214, Fax: +1 954 672 7234 Silver Spirit – Telephone: +1 954 672 2186, Fax: +1 954 672 2187 Silver Explorer – Telephone: +1 954 672 2451, Fax: +1 954 672 2558 Silver Galapagos – Telephone: +1 954 518 7262 Example (calling Silver Cloud): 001-954-672 7211
Where will I be met when arriving at the airport?
Guests should confirm this information in their Final Cruise Documents. If your reservation includes Airport to Hotel transfers or Airport to Pier transfers, typically you will be met at the baggage claim area by an official Silversea representative.
How early may I drop off my luggage at the pier on embarkation day?
Luggage may be collected by baggage personnel no earlier than the standard embarkation time as shown in your Final Cruise Documents.
How early can we embark the ship?
Embarkation time is stated in your Final Cruise Documents.
What is Silversea’s visitor policy?
To have visitors board the vessel at the port of embarkation, please have your travel professional contact Silversea Special Services. Requests should be made in writing no later than 14 days prior to departure. For security reasons, visitors on embarkation day must be pre-registered with Silversea. For visitors during the voyage other than embarkation day, arrangements may be made on board. Please note that Silversea may limit the number of visitors permitted on board.
How early can we disembark the ship?
Disembarkation instructions will be provided on board towards the end of your voyage. Please note that disembarkation times are approximate and may vary based on final clearance by Customs.
On disembarkation day, will Silversea store my luggage at the pier so I can do an independent tour prior to flying home?
Due to security restrictions, Silversea is unable to offer this service.
Fares & Savings
What are the cancellation penalties?
Complete details are shown within the Terms & Conditions under the heading Changes & Cancellations
Will rates be lowered closer to the sailing date?
Silver Privilege Fares: book early for the best fares and availability; Silver Privilege Fares are structured to reward guests who book early with the best possible fare and the privilege of being able to select their desired suite when the best inventory is available. All Silver Privilege Fares shown are cruise-only per guest, based on double-occupancy in a Vista Suite (Adventure Class for Silver Explorer, Explorer Suite for Silver Galapagos and Silver Discoverer). Availability of all suite categories cannot be guaranteed. Fares for single guests are available upon request. Additional restrictions may apply
Fare Guarantee Programme: Silversea’s Fare Guarantee Programme provides guests with the peace of mind in knowing that when they plan ahead and book early, not only will they be able to reserve their desired suite, but they can also benefit from any future reduction in the Silver Privilege Fares for their voyage, upon request. All voyages are eligible.
If I book now and the fare is further reduced, will I get the discount?
This is reviewed on a case-by-case basis. Contact Silversea or your Travel Agent.
Bon Voyage Gifts
How can I purchase a gift order for someone on board?
Whether for a Silversea guest or for your own upcoming cruise, it’s easy to order a welcoming arrangement of fresh flowers, a special bottle of wine, premium chocolates, a spa gift certificate or any of Silversea’s thoughtful bon voyage gifts.
Download The Bon Voyage Gif Order Form
Can I purchase transfers on board?
Post-cruise transfers can be purchased on board. Kindly contact the Shore Concierge Desk.
Where can I find a list of hotels for my voyage?
Silversea hotel programmes are listed as well as in your pre-cruise documents and the annual Silversea Voyage brochure. Order or view online Brochure
How do I access the Guest Information Form for the 2nd guest in my reservation?
Guests who share a booking number will share a Guest Information Form. There is an area for Guest #1 to enter information and preferences followed by an area for Guest #2 to do the same.
When will your new brochure be available?
Availability of new publications is often announced on the Silversea website. Sign up for News & Offers to be among the first to learn of new voyages and special promotions.
May I reserve a pair of boots for use on board prior to embarkation?
While the ship does carry a supply of unisex “Wellington” style rubber gumboots, it not guaranteed that a sufficient quantity or all sizes would be available. It is recommended that Silversea Expeditions guests bring their own boots for proper size and fit. Furthermore, the boots offered through Ship to Shore Traveller are warmer and weigh only about 4lbs.
If I order expedition clothing from the Silversea outfitter, can the order be sent to the ship rather than to my home?
Ship to Shore Traveler will ship the items ordered to your home prior to departure so that you can inspect everything and ensure a good fit before embarking on your expedition.
What shore excursions are offered on Silversea Expeditions voyages?
From nature hikes and Zodiac cruises to museum tours and visits to botanical gardens, Silversea Expeditions tours vary based on the destination but typically offer a mix of outdoor adventure, local culture and nature. Day by day highlights are available for each Silver Explorer voyage. Please remember though that expedition itineraries are always subject to change due to weather and sea conditions, or to stay longer at points of special interest.
Are shore excursions included?
Every Silversea Expeditions voyage features complimentary shore excursions led by the Expedition Team. On select itineraries, optional excursions are available for purchase.
Are children allowed on Silversea Expeditions vessels?
Silversea cannot accommodate infants under the age of one (1) year on board Silver Explorer and Silver Discoverer, and is unable to accommodate children less than six (6) years of age on Silver Galapagos. For Silver Explorer and Silver Discoverer no children under the age of six (6) years will be allowed on board the Zodiacs. Children under the age of six (6) years will be unable to participate in any expedition excursions or embarkations that require the use of a Zodiac.
What are Zodiacs?
A Zodiac is an exceptionally buoyant rubber boat with an inflatable hull of multiple air-filled compartments, a feature that allows the Zodiac to float even should a compartment become deflated. A low centre of gravity makes Zodiacs very stable and ideal for cruise shore excursions. Zodiacs are also agile, allowing them to easily come alongside the Silver Explorer, to manoeuvre over reefs and between narrow passages and to explore places that would otherwise be inaccessible. All guests will participate in a complete Zodiac familiarisation session upon embarkation.
Will we see animals?
Wildlife sightings are common, however they cannot be guaranteed. Day-by-Day highlights describe animals and birds typically seen on the select itinerary. In the Voyage Journal, the log from the final day usually includes a listing of the wildlife actually encountered on that voyage. Search the archives for a voyage that matches your preferred expedition itinerary.